Frequently Asked Questions
If you need help, here are the answers to the most frequently asked questions
What type of house cannot be insured?
An apartment with emergency status or a private house not used for residential purposes.
Is it possible to purchase only Neighborhood Insurance?
Yes, it is possible.
Is it possible to purchase only renter/lessor or rental income insurance?
You can add any of these three coverages only if you purchase basic property insurance (structure, repairs, contents).
What is the term of the insurance contract?
The insurance contract is concluded for a period of 1 year.
How is the insurance premium paid?
You can pay the insurance premium all at once, quarterly, or once every 6 months.
Do you need to own the house to insure it?
You can insure a home owned by someone else if you have permission from the owner.
How long will it take to compensate?
The insurance amount will be credited within 10 days after submitting the requested documentation.
Is it possible to insure the house if the repair work is not completed?
You cannot insure the house while the repair work is in progress. However, once completed, you can contact us immediately.
Is it possible to insure a house under construction?
The construction of the insured property must be completed. It is also possible to insure a property that is completed but recorded as under construction in the statement.
