Frequently Asked Questions

No. Mandatory travel insurance should be purchased before entering Georgia. Insurance purchased after arrival may not be accepted for border entry purposes.

Yes. If you extend your stay in Georgia, you must also extend your travel insurance coverage to remain compliant with Georgian law. Aldagi offers flexible insurance options suitable for longer stays.

No. Digital travel insurance documents are fully accepted at Georgian border checkpoints. You can present your policy on your phone or via email, provided it clearly shows your personal details and coverage dates.

Yes. Aldagi’s Visitors Travel Insurance provides emergency medical coverage throughout Georgia, including regions outside major cities, subject to policy terms and conditions.

In case of an emergency, you should call our 24/7 assistance number: +995 242 06 99. Our support team is available around the clock to assist you.

Having mandatory travel insurance in Georgia ensures financial security and access to prompt medical care, giving travelers peace of mind and protection against both minor accidents and major emergencies during their stay.

Common situations where travel insurance is essential include:

• Slips and falls – injuries from tripping or slipping in public areas, hotels, or accommodations.
  
  
• Sprains, fractures, and bruises – common injuries during everyday travel activities.
  
  
• Sudden illness – acute medical conditions requiring urgent doctor visits or hospitalization.
  
  
• Emergency dental problems – severe toothache, broken teeth, or other urgent dental care needs.
  
  
• Cuts and minor wounds – injuries needing immediate medical attention.
  
  
• Accidents during transportation – injuries from car, bus, or other vehicle accidents.
  
  
• Medical repatriation – transportation to your home country in case of severe illness or injury.
  
  
• Accidental death or permanent disability – coverage in case of fatal or disabling injuries.

Travelers entering Georgia without valid travel insurance may face one or more of the following consequences:

• Denial of entry into Georgia;
  
  

• Requirement to purchase travel insurance immediately;
  
  

• Penalties or other measures in accordance with Georgian border control procedures.

Travel insurance must be valid for the full duration of your stay in Georgia, from the date of entry to the date of departure. Insurance that expires before your departure may be considered invalid at the border.

Yes. Mandatory travel insurance applies to travelers of all ages, including children and minors. Each child must have an individual travel insurance policy that meets Georgia’s entry requirements.

Yes. Travel insurance is mandatory for visa-free travelers entering Georgia. Visa-free entry does not exempt visitors from the requirement to have valid travel medical insurance covering the entire duration of their stay.

A deductible is the amount you pay out of pocket when an insured event occurs. Any eligible medical expenses exceeding the deductible are reimbursed by Aldagi Insurance according to the policy terms.

 Yes. You can buy travel insurance Georgia remotely from anywhere in the world. We offer:

• Online travel insurance Georgia
  
  
• Instant travel insurance Georgia
  
  
• Same day insurance Georgia
  
  
• Digital insurance Georgia travel
  
  
• Insurance Georgia online payment
  
  

 According to the Georgia border insurance regulations, effective January 1, 2026, any tourist entering Georgia must present a valid policy at the border. This confirms compliance with mandatory travel insurance, insurance to enter Georgia, and medical insurance for Georgia entry requirements.

Any visitor planning to enter Georgia can purchase insurance to enter Georgia, provided their age does not exceed 70 years.

In the event of a car accident, when the car needs to be restored at the service center, Aldagi gives you the opportunity to use an alternative car.

The customer can use the car replacement service for 14 days during the year. If the customer needed to use the service for a short period of time, the remaining days can be used for another insured event.

If the value of the insured car ranges from $8,000 to $20,000, it will be replaced with a Toyota Corolla or an equivalent class car, and if the value exceeds $20,000, it will be replaced with a Hyundai Tucson or an equivalent class car.

The state subsidizes 70% of the insurance cost for grape cultivation.

• Cereal
• Legume
• Vegetables
• Horticultural Crops
• Vine
• Fruit Trees
• Berry Crops
• Nut Crops
• Subtropical Crops
• Citrus

• Fill out the application.
• Pay your share of the amount to the bank.
• Submit the requested documentation.
• That's all!

• The insured plot of land should be registered in the public register and have an extract.
• The insurable area should not exceed 10 hectares, and in the case of grain crops, 50 hectares.
• Must be registered in the unified database of farmers.

An apartment with emergency status or a private house not used for residential purposes.

Yes, it is possible.

You can add any of these three coverages only if you purchase basic property insurance (structure, repairs, contents).

The insurance contract is concluded for a period of 1 year.

You can pay the insurance premium all at once, quarterly, or once every 6 months.

You can insure a home owned by someone else if you have permission from the owner.

The insurance amount will be credited within 10 days after submitting the requested documentation.

You cannot insure the house while the repair work is in progress. However, once completed, you can contact us immediately.

The construction of the insured property must be completed. It is also possible to insure a property that is completed but recorded as under construction in the statement.

Survival Period and Waiting Period should be considered.

Survival Period: The essence of Critical Illness Insurance is to provide financial benefits upon diagnosis of a critical illness. To receive these benefits, a certain period must pass after the diagnosis of each covered disease.

Waiting Period: A waiting period of 90 days will be activated upon purchasing the insurance. No compensation will be provided for incidents occurring during this period. However, the waiting period does not apply to accidents defined as injuries to a body resulting from the impact of unexpected, visible, external forces.

A 90-day waiting period is activated upon purchasing the insurance. No compensation will be given for incidents occurring during this period. The waiting period does not apply to accidents, defined as deaths caused by sudden, visible, external forces.

If a doctor diagnoses you with a critical illness, you must notify us within 24 hours. The benefit amount will be credited to your personal bank account in one lump sum within 10 days after the diagnosis is confirmed and the survival period has expired.

Health insurance reimburses only the costs incurred directly for treatment. In contrast, critical illness insurance provides a lump sum payment that you can spend as you wish.

Critical illness insurance is a type of insurance that provides a lump sum payment in the event of a critical illness diagnosis.

The benefit amount can be requested by the heir or a previously named beneficiary. The funds will be credited to their account within 10 days after the confirmation of death.

Life insurance provides a sum of money in case of death, while critical illness insurance gives you a lump sum during your lifetime if you are diagnosed with a critical illness.

As insurance experts, we recommend considering both types of insurance, as they complement each other. For example, if you only have critical illness insurance and the illness results in death during the survival period, your family may be left without financial support. To address this, you have the option of purchasing combined insurance. The advantage of this product is that you will pay less than if you purchased the two coverages separately.

Generally, the younger you are, the less money you will have to pay. However, the cost also depends on the chosen insurance limit. Therefore, it is advisable to purchase insurance as early as possible and opt for a multi-year policy to avoid paying increased fees as you get older.

In the case of partial loss, if the car is insured for less than its market value, the compensation for the loss is proportionate to the insurance amount relative to the market value. For example, if a car worth $10,000 is insured for $5,000 (i.e., 50% of its market value), and a loss of $2,000 occurs, $1,000 (50% of $2,000) will be reimbursed. If the insured has purchased a product with a deductible, the deductible amount will be subtracted from the reimbursed amount

According to Aldagi's tariff structure, $2,500 is the minimum insurance amount at which a car is insured. Therefore, if a customer wants to insure a car of lesser value, we will insure the car at its market value as an exception, but they will pay the premium for a $2,500 car.

An earned insurance premium is the portion of the premium that corresponds to the period of time that has elapsed from the beginning of the insurance period to a specific date within that period.

For example, let's say the annual premium you pay is $400. If you decide to cancel the insurance contract after 6 months, your insurance was valid for 6 months. During this period, the insurer would have compensated you for any covered losses. Therefore, the proportional premium for the 6 months ($200) will not be returned to you, as it has already been earned.

Since you want to cancel the insurance contract and your insurance will no longer be valid for the next 6 months, the unearned premium can be returned to you proportionate to the time you will no longer use the insurance (unearned premium: -$200).[1]  However, the unearned premium is non-refundable if any loss, even a minimal amount, has been claimed.

The insurer will not reimburse the patrol fine amount. Only the amount of direct damage is subject to compensation.

The premium must be paid in full if any amount has been paid by the insurance company in favor of the insured.

If a vehicle insured with Aldagi is damaged and the at-fault party is different from the insured or authorized driver, Aldag will fully indemnify the insured (even if they have purchased a policy with a deductible). Additionally, Aldagi will recover the reimbursed amount from the guilty party, who has incurred civil liability for the costs caused by the damage.

•  ID card or passport
• Vehicle registration certificate (Texpasport)
• Vehicle Identification Number (VIN) code
• Photos of the car and its interior

In case of damages, call the Aldagi call center at 2 444 999 and the patrol police.

A third party is any person who is not the insurer or the insured and does not participate in the legal relationship between the insurer and the insured. According to this definition, the authorized driver, passengers of the insured car, family members, first-degree relatives, employees, or subordinates cannot be considered as third parties.

When a car is sold, the insurance does not transfer to the new owner. It is important to inform the company about the transfer of ownership.